Privacy Policy

1. Introduction

Lebanon Deluxe (“we,” “our,” or “us”) respects your privacy. This policy explains what information may be handled when you use lebanondeluxe.com, the Lebanon Deluxe mobile app, or contact us.

2. Information You Provide

The website offers client accounts but does not currently process bookings or payments. When you register or contact us, you may provide your name, email address, phone number, password, and message. If you submit a chalet for review, we also receive the property details, selected amenities, house rules, and photographs you upload. If you claim an existing listing, we receive your relationship to the property, supporting link, and verification message.

3. Technical Information

Our hosting infrastructure may record standard technical information such as your IP address, browser type, referring page, access time, and pages requested. This information helps maintain security, diagnose errors, and understand site performance.

4. Mobile App

The Lebanon Deluxe mobile app lets you browse published chalet listings without creating an account. The app requests public listing information from our service over an encrypted connection. Saved chalet choices are stored locally on your device and are not sent to us. The app does not request access to your contacts, camera, precise location, photo library, or files. When you choose to call, message, share a listing, or open a map, your device opens the service you selected; that service’s privacy policy applies to the action.

5. How We Use Information

• To review client accounts, chalet submissions, and ownership claims; contact authorized representatives; and manage approved properties.
• To respond to questions or support requests.
• To operate, secure, and improve the website.
• To investigate misuse or technical incidents.
• To meet applicable legal obligations.

6. Property Listings

Listing information may include business contact details and property imagery supplied by property representatives or previously published for directory purposes. If you represent a listed property, you can submit a private ownership claim for admin verification or contact us with the listing link and supporting details.

7. Sharing and Service Providers

We may use hosting, security, analytics, and technical service providers to operate the site. We do not sell personal information. Information may also be disclosed when required by law or necessary to protect the site, our rights, or other users.

8. Retention and Security

We retain correspondence and technical records only as reasonably needed for the purposes described above. We use appropriate safeguards, but no internet transmission or storage system can be guaranteed completely secure.

9. Your Choices

You may ask to access, correct, or delete personal information you have sent us, subject to applicable legal requirements. Browser controls can be used to limit cookies and similar storage.

10. External Links

Listings and articles may link to third-party websites or services. Their privacy practices are governed by their own policies, not this one.

11. Changes

We may update this policy as the website evolves. The date above identifies the latest version published here.

12. Contact

For privacy questions or requests, email privacy@lebanondeluxe.com.